I currently subscribe to EverCraft and my account was created successfully. However, when I try to log in to purchase a license for EH, I cannot seem to remember my account password correctly. I have tried to use the PW Retrieve function, but I get the error message:
We experienced an error in attempting to contact you using your listed Email address. Please contact the administrator for more assistance.
System.Net.Mail.SmtpFailedRecipientException: Mailbox unavailable. The server response was: No such user here at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at retpass.Page_Load(Object sender, EventArgs e) in e:\web\macrocrafte\htdocs\accounts\retpass.aspx.cs:line 93
I sent a support request with my login info in it, but perhaps it did not reach you. I was wondering if you could assist me in retrieving my password. My original PayPal purchase transaction ID is #0MC24835CF408773K. Or, should I just purchase EH under a different username/email?
Thanks for your help.